Privacy Policy

Last updated: 15 July 2026

This policy explains what personal data Scent Blend s.r.o. collects, why we collect it, and what rights you have. We act as the data controller for the data described here. We follow the EU General Data Protection Regulation (GDPR).

1. Data we collect

• Order data: your name, email, phone, shipping address, and billing address when you buy a product.
• Payment data: Stripe processes your card details on its own secure checkout. We receive only a confirmation and the last digits of the card, never the full card number.
• Contact data: the name, email, phone, company, and message you submit through our contact form.
• Usage data: anonymous analytics about how visitors use the site, collected through Google Analytics.

2. How we use your data

• To process and deliver your orders and handle returns.
• To reply to your enquiries and provide customer support.
• To meet our legal and accounting obligations.
• To improve the website through aggregated, anonymous analytics.

3. Legal basis

We process order and contact data to perform our contract with you. We process accounting records to comply with legal obligations. We use analytics on the basis of legitimate interest in improving our service.

4. Sharing your data

We share data only with the partners we need to run the business:

• Stripe for payment processing.
• Shipping carriers to deliver your order.
• Our email and analytics providers.

These partners process data on our behalf under their own security and privacy terms. We never sell your personal data.

5. How long we keep data

We keep order and invoice data for as long as accounting and tax law requires. We keep contact-form data only as long as needed to answer your enquiry.

6. Your rights

Under the GDPR you may request access to your data, correction, deletion, restriction of processing, or a copy of your data in a portable format. You may also object to processing based on legitimate interest. To exercise any right, email [email protected]. You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů).

7. Cookies

We use essential cookies to run the site and analytics cookies to understand usage. You can block or delete cookies in your browser settings. Blocking essential cookies may affect checkout.

8. Contact

For any privacy question, email [email protected].